Do you accept cash as payment? No, we don’t accept cash. We only accept debit or credit cards as payment. May 15, 2024 by Alex
How much do you charge for hourly clean? We do not charge hourly rates for house cleaning services as our prices are not based on number of hours […] May 15, 2024 by Alex
Are tips mandatory? No, tips are not mandatory. If feeling generous, tips are welcomed and there’s no set amount or percentage — we […] May 15, 2024 by Alex
What is the difference between regular vs deep cleaning? Regular or Standard Cleaning is for your cleanliness maintenance or a place you recently cleaned. Our Regular Clean covers sweeping […] May 15, 2024 by superduper
How much will it cost? We offer honest, upfront pricing based on the number of bedrooms and bathrooms in the home. The prices are not […] March 25, 2020 by superduper
Do you service my area? We provide services in Jersey City, NJ and areas nearby including Hudson county. Please call or text (201)748-2247 to confirm […] March 25, 2020 by superduper
Can I request special tasks or extras? Yes, you can include special requests in the notes section when booking a clean. You can also call or text […] March 25, 2020 by superduper
Do you bring your own cleaning supplies? Yes, we provide all cleaning supplies, products and equipment. If you prefer that we use your own cleaning products, please […] March 25, 2020 by superduper
How do I log into my account? You can log into your account using your username and password that was emailed to you after booking a service. March 25, 2020 by superduper
How do I change my credit card? Log into your account, select card, and update your card on file. Your new card will automatically be noted as […] March 25, 2020 by superduper
How do I book my first appointment? Simply go to our booking page and schedule your appointment. Alternatively, you can give us a call or send a […] March 25, 2020 by superduper
What is your refund policy? We do not issue refunds as our cleaners who service your home need to be compensated for their time, effort, […] March 25, 2020 by superduper
Can I trust my cleaning professional? Yes, you can trust your cleaning professional. All of our cleaners are interviewed and must pass a nationwide detailed background […] March 25, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know within 24 hours and we’ll do […] March 25, 2020 by superduper
