Help & FAQs

PRICING & POLICIES

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service. If you prefer that we use your own cleaning products, please let us know and we’ll honor your request.

We do not issue refunds as our cleaners who service your home need to be compensated for their time, effort, and commute. We will do everything in our power to provide you with the best cleaning experience possible. If something is not done to your expectations, please let us know within 24 hours and we’ll send someone out to make it right (within a 7-day window) at no extra charge to you.

Yes, you can trust your cleaning professional. All of our cleaners are interviewed and must pass a nationwide detailed background check before they step into your home. Only a small percentage of the people that apply end up working as a certified cleaner for Olimpic Maids.